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Terms of Service

Last updated: July 29, 2025

1. Acceptance of Terms

By accessing and using HookedIn ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

HookedIn provides real-time incident alerts and roadside assistance intelligence to tow truck drivers and roadside assistance professionals. Our service includes:

  • Real-time accident and incident alerts
  • Interactive map integration
  • Alert filtering and customization
  • Analytics and reporting features
  • Mobile and web access

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Share your account credentials with others
  • Use the Service to transmit harmful or malicious content

5. Data Accuracy and Limitations

While we strive to provide accurate and timely information, you acknowledge that:

  • Alert data is sourced from third-party providers and may contain inaccuracies
  • Service availability may be affected by technical issues or maintenance
  • We do not guarantee the completeness or timeliness of all alerts
  • You should verify critical information through official channels

6. Subscription and Payment

Paid features of the Service are available through subscription plans. By subscribing, you agree to:

  • Pay all applicable fees as described in your chosen plan
  • Automatic renewal unless cancelled before the renewal date
  • Our refund policy as outlined in your subscription agreement
  • Price changes with 30 days advance notice

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

8. Limitation of Liability

To the maximum extent permitted by law, HookedIn shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

HookedIn, Inc.

Email: legal@hookedin.com

Website: https://hookedin.com